WHAT FEES ARE INVOLVED?
All online transactions incur a $3.95 fee. This will apply for each individual transaction, whether you are purchasing 1, 10 or 100 tickets.
HOW CAN I RECEIVE MY TICKETS AND WHAT IS THE COST?
There are a few different options to choose from:
Print-at-Home Tickets: FREE
Express Mail: $8.00
Please allow up to three working days for delivery
Registered Post: $6.25
Please allow up to ten working days for delivery (15 working days for international bookings)
International Air Mail: $4.50
Please allow 15 working days for delivery
HOW DO THE PRINT-AT-HOME TICKETS WORK?
Please log in to your Ticketmaster account on ticketmaster.com.au to download your tickets. This ticket is a one-time only scan.
If you have purchased tickets to more than one game, you will receive one email with a link to access your tickets for each transaction. Each event will have its own View & Print button.
CAN I COLLECT MY TICKETS AT THE VENUE?
No, unfortunately this is not available.
WHAT IS THE TICKET COST?
We have two different ticket cost options – reserved seating and general admission. Tickets are priced as follows:
Junior (6–14 years): $15.00
Family (2 adults & 2 children): $68.00
Junior (6–14 years): $10.00
Family (2 adults & 2 children): $56.00
WHAT TIME DO THE GATES OPEN FOR THE GAME
Gates open 90 minutes prior to the game
I HAVE MISSED PURCHASING TICKETS ONLINE FOR THE GAME TODAY. HOW CAN I GET TICKETS?
General admission tickets will be available to purchase at the venue on game day
I AM A MEMBER OF MELBOURNE ICE / MELBOURNE MUSTANGS. HOW CAN I SIT WITH MY FRIENDS WHO AREN’T MEMBERS?
Members are able to purchase a Reserved Seat for the matches they wish to ‘upgrade’ their membershiop for. Essentialy for any games that they wish to have a reserved seat, they can opt in by purchasing a ticket. The best way to organise this is to use their membershio number as a password in Ticketmaster to unlock the discounted ‘member’ price of $6 for their ticket. This can only be used once per match and is only valid for the member.